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Real-World Phishing Incident: Canadian University Falls Victim to Credential Harvesting

Real-World Phishing Incident: Canadian University Falls Victim to Credential Harvesting

A major Canadian university suffers a credential harvesting attack via phishing—here’s what went wrong and how DMARC could’ve stopped it.

Updated this week

🎓 When Academia Gets Hacked: The Real Cost of One Click

In early 2025, a renowned Canadian university fell victim to a targeted phishing attack that compromised hundreds of student and faculty accounts. The breach led to unauthorized access to internal systems, email servers, and student data—causing widespread disruption and reputational damage.

The scary part?
All it took was one convincingly spoofed email from a “university IT admin.”


⚠️ Here’s What Happened (And How It Spread)

This phishing campaign didn’t rely on generic spam. It was a spear-phishing operation—customized, timely, and extremely deceptive.

🎯 The Target

Faculty, staff, and student accounts across the university’s email system (hosted on Microsoft 365).

🧪 The Bait

An email with the subject line:

“URGENT: Multi-Factor Authentication Update Required”

The sender? A spoofed domain—it-support@[university-name].ca
It looked legitimate. The signature matched internal email formats. There were no obvious typos.

🎣 The Hook

The email instructed users to click on a link to reauthenticate their credentials or face “account suspension.”
The link led to a cloned Microsoft 365 login page that harvested usernames and passwords.


🔍 The Damage

Once credentials were entered:

  • Attackers accessed inboxes, confidential research, and HR data

  • Internal accounts were used to launch secondary phishing campaigns

  • Some systems were held for ransom

  • IT had to force-reset passwords for 14,000+ users

According to internal sources, the breach went undetected for 11 days.


🤯 Why This Attack Worked So Well

Reason

Impact

No DMARC policy enforced

Allowed spoofed emails to appear legit

University subdomains were not monitored

Attackers registered a similar-looking subdomain

MFA fatigue

Users were desensitized to frequent login prompts

Limited phishing awareness training

Users assumed urgency = legitimacy

“We thought we were secure. But we weren’t watching the most obvious attack surface—our domain.” — IT Admin, affected university


🎓 The Education Sector: A Growing Cyber Target

Canadian educational institutions are becoming prime targets in 2025. Why?

  • Massive databases of PII (Personal Identifiable Information)

  • Weak cybersecurity infrastructure

  • Thousands of users with inconsistent device hygiene

  • Limited IT budgets for proactive security measures

According to the Canadian Centre for Cyber Security, education now ranks in the top 3 most-targeted sectors for credential phishing and ransomware.


🛡️ How YourDMARC Could’ve Prevented This

At YourDMARC, we specialize in helping educational institutions implement real-time, proactive email security.

Here’s what we would’ve done differently:

✅ Enforce Domain Compliance

→ Deploy DMARC, SPF, and DKIM with a "reject" policy so spoofed emails never reach inboxes.

👀 Monitor Subdomains and Spoof Lookalikes

→ Our platform would’ve flagged the attacker’s use of a near-identical domain and sent real-time alerts.

📊 Provide Actionable Reports

→ University IT could’ve reviewed email flow to catch anomalies—like sudden spikes in login attempts.

🔐 Strengthen Trust in Email Communications

→ With DMARC, users can be confident that official emails truly come from the institution.


📚 Best Practices for Universities in 2025

Want to avoid becoming the next headline? Here’s a simple blueprint:

1. Conduct a Domain Security Audit

Use tools like YourDMARC’s free checker to assess your email domain health.

2. Apply and Enforce DMARC Policies

Set it to “reject” once SPF/DKIM alignment is confirmed.

3. Train Users Monthly

Simulate phishing attacks and teach staff how to identify red flags (urgency, links, sender domains).

4. Secure Student and Staff Emails Equally

Students are often the weakest link. Extend all protections to student accounts.

5. Set Alerts for Unusual Activity

Monitor for signs like mass login attempts, password reset floods, or mass email forwarding rules.


🧩 DMARC Isn’t Just for Enterprises

Universities and colleges often think they’re “under the radar.” But attackers love low-hanging fruit.

If you’re not enforcing DMARC, you’re leaving the front door wide open to impersonation and credential harvesting.

Email is still the #1 way attackers get in. But DMARC is the #1 way to shut them down.


🎯 YourDMARC Helps Education Stay One Step Ahead

From domain enforcement to real-time spoofing alerts, YourDMARC protects institutions without adding IT complexity.

Ready to test your defenses?

We’ll walk you through your vulnerabilities and show you exactly what needs fixing—no jargon, no pitch.


🚨 Final Thoughts

This real-world breach at a Canadian university is a wake-up call. Phishing isn’t just about bad links—it’s about trusted domains being used against their own people.

With credential harvesting on the rise in 2025, email compliance is no longer optional—it’s the backbone of any modern cybersecurity plan.

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